Privacy Policy

CardConnect Alliance’s Privacy Policy

Effective Date: February 1, 2016

As used in this “Privacy Policy”, “CardConnect Alliance” refers to all websites (including, properties, and services owned or operated by CardConnect Alliance.

This Privacy Policy is part of CardConnect Alliance’s Terms of Use and describes the privacy practices of CardConnect Alliance. It explains when and how CardConnect Alliance collects end user and client information, including Personally Identifiable Information (defined below), how we use such information, and the circumstances under which we may disclose such information to others. This Privacy Policy includes the policies that CardConnect Alliance observes for compliance with laws in the United States. By visiting the CardConnect Alliance website, visiting a CardConnect Alliance client website that provides notice of its use of CardConnect Alliance and/or this policy, or registering for our service, you acknowledge that you accept and consent to the practices outlined in this Privacy Policy.

What Types of User Information Does CardConnect Alliance Obtain?

Visitors to the CardConnect Alliance Website. If you are a visitor to the CardConnect Alliance website or a CardConnect Alliance client (“Client”) who registers or signs into the CardConnect Alliance website (including for purposes of obtaining a free trial of CardConnect Alliance services), we may obtain the following types of information from you or concerning your computer or device (“CardConnect Alliance Client Information”), which may include information that can itself be used to identify and/or contact you (“Personally Identifiable Information”):

•Name •Email address •Phone number •Website name and URL •Visitor site preferences CardConnect Alliance may also receive certain information that may be provided by your browser or mobile device, including: •Browser information •Operating system information •Mobile device information (e.g., device identifier, mobile operating system, etc.) •IP address •Pages accessed •Time of visit •Time of last visit • Referring site, application, or service, including the relevant search queries that led you to CardConnect Alliance’s website Visitors to the CardConnect Alliance Blog. If you wish to access certain functions within the CardConnect Alliance Blog, such as posting comments, we may ask you to provide information, including:

•Name •Email address Client User Data is stored on CardConnect Alliance’s web servers and databases (including those hosted on third party servers on behalf of CardConnect Alliance) for use in performing analysis and producing reports for the applicable CardConnect Alliance Client. In addition, CardConnect Alliance itself uses the CardConnect Alliance Service in order to obtain insights into visitors’ activities on its own websites, which include, as of the Effective Date,

How Do We Use This Information?

Visitors to the CardConnect Alliance Website. We use the CardConnect Alliance Client Information, including Personally Identifiable Information, to register your account, fulfill your requests, understand how you are engaging with CardConnect Alliance, communicate with you, determine if you are satisfied with the Service, and personalize your experience on the CardConnect Alliance website and with the CardConnect Alliance Service.

We may also use CardConnect Alliance User Information to facilitate the delivery of content or advertisements that we believe may be of interest to you, or to communicate with you about new or existing products and services or special offers.

Visitors to the CardConnect Alliance Blog. We may use information you voluntarily provide when visiting the CardConnect Alliance blog to send you e-mail communications, such as information to understand how you are engaging with and perceive CardConnect Alliance’s Services.

Visitors to CardConnect Alliance Clients’ Websites. Except as described in the “Disclosure of Information to Third Parties” section below, CardConnect Alliance never sells or shares any Client User Data with individuals or companies other than the specific Client whose website transmitted the Client User Data to CardConnect Alliance.

CardConnect Alliance does not collect or aggregate information about end user behavior across multiple, different websites that are operated by different Clients, nor does it use any Client User Data for purposes of behavioral advertising. However, CardConnect Alliance may analyze Client User Data in the aggregate for purposes of internal research and/or to determine overall trends or metrics concerning how users are engaging with websites, and may report such general trends publicly, without disclosing any Client User Data.

CardConnect Alliance cannot be held responsible for any Client’s failure to make these disclosures on its website or for any Client’s use or collection of Client User Data that is not permitted under this Privacy Policy or otherwise.

CardConnect Alliance’s Use of Cookies and Web Beacons

Cookies. CardConnect Alliance uses cookies (small text files that CardConnect Alliance stores locally on your computer) on our Client’s websites for one or more of the following purposes: to help identify unique visitors and/or devices; assess usage patterns and perform traffic analysis; identify visitor preferences; conduct A/B testing; diagnose problems with our servers, and otherwise administer the CardConnect Alliance Service. CardConnect Alliance does not use methods such as browser cache, Flash cookies, or eTags, for acquiring or storing information about end users web browsing activity on Client websites or otherwise.

If you do not wish to have CardConnect Alliance place and use cookies on your computer, you should set your browser preferences to refuse all cookies before accessing CardConnect Alliance. CardConnect Alliance is not responsible for any failure by you or your browser to accurately implement or communicate your browser preferences or settings. In addition, please be aware that even if you configure your browser settings to reject all cookies, your activity on CardConnect Alliance client websites will still be recorded by our Service, unless you opt out of our Service as set forth below. However, your rejection of all cookies will prevent CardConnect Alliance from determining whether or not someone using your computer has previously visited the website, i.e., whether or not the visitor is a “unique” visitor, and from retrieving any information about your prior activities on a Client’s website through information contained in a cookie.

Please note that if you set your browser to reject cookies, some features of the websites you visit may be unavailable. For more information on how to reject cookies, see your browser's instructions on changing your cookie settings. Additionally, please note that rejecting cookies may also prevent you from opting out of our Service because that involves placing an opt-out cookie in your browser.

Web Beacons. CardConnect Alliance may also collect certain information using Web Beacons. “Web Beacons” are electronic images that may be used on CardConnect Alliance’s Website, in CardConnect Alliance’s Service, or in our email communications. They are used, for example, to count website visits or to tell if an email has been opened and acted upon.

Disclosure of Information to Third Parties

Service Providers. Information, including CardConnect Alliance Client Information, Client User Data, and any Personally Identifiable Information contained therein, may be shared with certain third-party companies and individuals that help facilitate technical and administrative aspects of the CardConnect Alliance Service or perform functions related to the administration of CardConnect Alliance. These third parties perform tasks on our behalf and are contractually obligated not to disclose or use CardConnect Alliance User Information or Client User Data for any other purpose, and to employ adequate security measures to prevent unauthorized access to such data. However, CardConnect Alliance is not responsible in the event that Personally Identifiable Information is disclosed at a result of a breach or security lapse by any such third party.

Law Enforcement and Legal Process. CardConnect Alliance also reserves the right to disclose any CardConnect Alliance Client Information or Client User Information (including Personally Identifiable Information) to: (i) comply with any law, regulation, or legal request; (ii) enforce, apply, or investigate breaches of the Terms of Use or other agreements; (iii) respond to client requests; or (iv) protect the rights, property, or safety of CardConnect Alliance, our employees, our users, or others.

Change of Control. If CardConnect Alliance, or substantially all of its assets, is acquired by another company or successor entity, CardConnect Alliance Client Information and/or Client User Data will be one of the assets transferred or acquired by the purchaser or successor. You acknowledge that such transfers may occur, and that any purchaser of or successor to CardConnect Alliance or its assets may continue to collect, use and disclose your information acquired prior to such transfer or acquisition as set forth in this policy.

User Privacy Controls and Do Not Track Signals

Clients and Visitors to the CardConnect Alliance Website. CardConnect Alliance offers several ways for you to review and update account information that is obtained and stored by CardConnect Alliance, or to change your CardConnect Alliance communication preferences:

• If you have a CardConnect Alliance account, you can review or update your account information by contacting us at • You may unsubscribe to any of our e-mail or direct message communications regarding updates or products by following the unsubscribe instructions in the body of any message.

Email Communications

We may contact you by e-mail or other equivalent electronic communications if you access CardConnect Alliance products or services. By registering or using CardConnect Alliance Services, you specifically consent to the receipt of these e-mail or text message communications. If you do not want to receive emails or other communications from us, please follow the unsubscribe instructions in the body of such communications or notify us by email at

How We Protect Your Personal Information

CardConnect Alliance has implemented reasonable security mechanisms to protect CardConnect Alliance Client Information and Client User Data that is maintained on CardConnect Alliance’s servers from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, high security public/private keys, encryption on processed data, and SSL encryption to protect transmission of data.

However, please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access CardConnect Alliance Client Information and Client User Data in spite of these measures. CardConnect Alliance cannot guarantee the security of your information and cannot be held responsible for unauthorized access to CardConnect Alliance client accounts.

Our Policy Toward Children

Our Site and Service is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13 or from websites that are targeted to children under 13. If you are under 13, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us as provided below. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our servers.

Changes to this Privacy Policy

CardConnect Alliance retains the discretion to amend or modify this Privacy Policy from time to time. If we make material changes to the way we collect, use or disclose Personally Identifiable Information, we will notify you by posting a clear and prominent announcement on CardConnect Alliance or through a direct communication to your CardConnect Alliance account. For new users, the change or update will become effective upon posting. For existing users, the change or update will become effective 14 days after posting.

Use and disclosure of information we obtain is subject to the later of: (1) the Privacy Policy in effect at the time such information is collected or (2) any subsequent Privacy Policy of which you have constructive notice.

How to Contact Us

CardConnect Alliance welcomes any questions or comments about this Privacy Policy or our privacy practices. Any such comments or questions should be submitted via e-mail to:

We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding access to Personally Identifiable Information about you that we have collected. We may contact you for follow up information.

Effective Date of this Privacy Policy

This Privacy Policy is effective as of the Effective Date set forth at the top of this document.